FAQ
Do you offer international shipping options?
Of course ! I can deliver to many countries around the world. Shipping fees and delivery times vary depending on the destination.
Please refer here for more details on options and costs. ദ്ദി(˵ •̀ ᴗ - ˵ ) ✧
Can I get a refund if I never received my package?
- Standard Shipping (Without Tracking): If you choose this option, you accept that this shipment is entirely at your own risk. We are not responsible for any lost or undelivered packages, and therefore, no refunds will be issued for orders shipped without tracking information as we can not verify the delivery status.
• Tracked Shipping: For packages sent with tracking, we are only able to issue a refund if the tracking status explicitly indicates that the item has been 'Returned to Sender' (RTS). In all other cases where the package is marked as delivered or is delayed (and not returned to us), we cannot offer a refund as the delivery process is beyond our control.
Can I request gift wrapping for my orders?
Yes ! I'm offering free gift wrapping.
If you need some, just DM me on Instagram/Tiktok with your order number & name, and I'll gladly take care of it ! (๑ᵔ⤙ᵔ๑)
How do I care for my jewelry to keep it in good condition?
Although I use stainless steel, resistant materials and 925 Sterling Silver (which is hypoallergenic and nickel-free), it's best to avoid contact with water, perfume or chemicals ! ⸜(。˃ ᵕ ˂ )⸝♡
Also, avoid pulling on the jewelry as much as possible <3